SeatGeek s mission is to enable fans all over the world to see more live. As the Head of Analytics, you ll run the team that measures how successful we are at fulfilling that mission. You ll work with other leaders across SeatGeek to figure out how we can reach more people and deliver an even more delightful experience. There are currently several full-time analysts at SeatGeek. You ll be responsible for further building out the Analytics team, which may involve hiring functional leads (e.g. Product Analytics lead, Business Analytics lead). Our ideal candidate is someone natively comfortable in a high-growth startup environment. She has a ton of energy, enthusiasm and creativity. She is equally comfortable crafting a long-term analytics strategy as she is rolling up her sleeves to solve a tactical problem herself. What You ll Be Doing Establish a long-term strategy for analytics at SeatGeek Hire and develop top-tier outstanding, talented people for your team Identify opportunities for data-driven decision making Own supply and demand forecast models, understand deviations and business drivers Initiate, orchestrate, and supervise business-critical tactical investigations as necessary Train other teams across SeatGeek on how to self-serve for business-as-usual analysis What We re Looking For 10+ years of relevant professional experience, with a background in some combination of ecommerce analytics, marketplace analytics, marketing and/or growth analytics, website analytics, and demand forecasting 3+ years of managing a team of analysts and/or data scientists Bachelor s in a quantitative field, Master's degree a plus Fluent in Python or R, as well as SQL Deep familiarity with customer analytics, including but not limited to demand forecasting, multi-touch attribution, customer segmentation, and lifetime value Eager to roll up your sleeves and dig into any problem in a fast-paced startup environment Atypically strong ability to understand business priorities, recognize leverage in analytics projects, and prioritize appropriately Perks: A laid-back, fun workplace designed to facilitate collaboration and company wide events $120/mo to spend on live events tickets A superb benefits package that supports health/dental/vision A focus on transparency. We have regular team lunches and Q&A panels where employees can chat openly with teams across SeatGeek, our co-founders, and external guests from the industry Annual subscriptions to Citibike, Spotify, and meditation services Come Join Us! SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Are you legally authorized to work for any employer in the United States without any restrictions? * Will you now or in the future require visa sponsorship? * Personal Website Voluntary Demographic Questions We love live events because they bring people of all walks together. We strive to bring the same feeling of connectedness into our own organization by embracing people of all backgrounds because we understand that different ideas and perspectives power the innovation that is key to our success. In order to better understand our efforts in this regard, we invite applicants to self-identify as to their gender, sexual orientation, race/ethnicity, and veteran status. Completion of this form is entirely voluntary and declining to provide this information will not subject you to adverse treatment. Any information that you do provide will be maintained confidentially and will not be shared with hiring managers. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. You are being given the opportunity to provide the following information in order to help us measure our own diversity and inclusion efforts and to comply with applicable federal and state Equal Employment Opportunity record-keeping and reporting obligations. I identify my gender as Male Female Non-binary Third gender Prefer not to say Prefer to self-describe I consider myself a member of the LGBTQ+ community Yes No Prefer not to say Race American Indian or Alaskan Native Asian Black or African American Hispanic or Latinx White Native Hawaiian or Other Pacific Islander Two or more races Prefer not to say Veteran Status I am not a protected veteran I identify as one or more of the classifications of a protected veteran Prefer not to say Disability Status Yes, I have a disability or previously had a disability No, I don't have a disability Prefer not to say
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