ServiceNow Developer Job Locations US-NY-New York Division Technology Functional Area Information Technology
Role Summary Senior leader responsible for the engineering, configuration, planning and delivery of arena and venue technology across all properties. This critical organizational leader will be tasked with ensuring that all venue technologies are current, performing to specification, are aligned with the appropriate technology roadmap and relevant to the business and stated desired outcomes. This unique individual will work with various disparate technologies such as infrastructure cabling, wide area network circuit technology, data center technology, physical security systems such as CCTV and facial recognition platforms, badging systems, RFID and IoT technology plus others. They must be well versed in managing complex vendor relationships and have a strong background in complex technology negotiations. The Venue Engineering leader understands complex contracts and can apply appropriate performance metrics to their work they are equal parts technologist, project manager, contracts expert, vendor relationship leader and technical innovator. For a company with the worlds most recognized venue brands a truly unique person is sought. Specific Functions/Activities Summary
Design, develop and implement business applications in ITIL, CMDB, Service Catalog, SDLC, Change Management, and Incident Management
Understand the business needs and the needs to standardize processes, and build this into the ServiceNow platform design
Develop and implement of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
Extend the ServiceNow schema to custom applications
Design ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
Utilize Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system
Custom UI Changes with usage of Web Technologies such as DOM, HTML changes. Qualifications
7 years' experience designing and implementing large scale, enterprise ITSM implementations
Ability to handle multiple competing priorities in a fast-paced environment
Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, SDLC, Change Management, and Incident Management
Bachelor of Science degree or equivalentEducation Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role